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General Information All sales are subject to our standard terms and conditions. Prices and specifications are subject to change without notification. All offers are subject to availability. Pictures are used for illustration purposes only, actual products and/or packaging may differ. E&0E. Site Security This site is protected by a secure server link. Our secure server software (SSL) is the industry standard for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. You can shop in full confidence that your bank details will remain confidential. Shopping with Flexysafe.co.uk does not affect your statutory rights.
Customer Service assistance please contact us on numbers below: Tel (+44) 01702 530050 (9am to 5pm Monday-Friday) or email info@flexysafe.co.uk Email or fax enquiries will be answered within 2 working days.
Please be aware that your personal details will not be distributed to any third party. Any details provided will be used for the sole intention of replying to your enquiry only. We will not use your details to contact you for sales promotions or other similar matters unless to give us permission. For full details click here.
If you have any complaints about this site or the service provided please contact us and use the form provided. We will treat any complaint in full confidence and will reply to you within 5 working days. All complaints will be dealt with initially by Flexysafe.
Cancellation Rights For consumer purchases within the UK, the consumer has the right to cancel their order within 7 working days without giving a reason. The 7 working days start from the day that the goods are received. Goods must be returned to us unused and in perfect condition. Postal charges back to us at are the responsibility
of the customer Warranty • All products come with a 1 year manufacturers
guarantee Flexysafe Shopping with us does not affect your statutory rights Please mail us for more information Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes: • Your name We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held
securely in accordance with our internal security policy and the law and
the Which? Web Trader Code. We may use technology to track the patterns of behaviour
of visitors to our site. This can include using a "cookie" which
would be stored on your browser. You can usually modify your browser to
prevent this happening. The information collected in this way can be used
to identify you unless you modify your browser settings.
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